How to Fix QuickBooks Update Error 15215 & Server Not Responding

The QuickBooks software by Inuit helps businesses manage their accounts through convenient and easy-to-use account applications. QuickBooks enterprise has become an important necessity for every small to medium sized business owner as it eases the process of finance management and decreases the need to employ many people for the purpose. Thus, QuickBooks helps businesses to optimize their resources.

In order to keep the QuickBooks Enterprise software relevant at all times, Inuit releases new updates regularly. Downloading these updates is not only beneficial; it is a necessity to keep your software up to date with all the latest features that could ease your business’s accounting processes.

Often there are times when an update will show error in downloading for one or the other reason. Not updating the QuickBooks on time could result in your software not running properly. Let’s go through some of the errors that result in unsuccessful update and see how they can be resolved.

QuickBooks update error

QuickBooks Error 15233:

The QuickBooks error 15233 occurs when you are trying to download the QuickBooks update. The error can show error message such as ‘Cannot connect with QuickBooks Payroll’, ‘QuickBooks update did not complete’, ‘VeriSign is out of date’.

QuickBooks Error 15215:

This error also occurs whilst updating the QuickBooks Enterprise software. The root cause of this error can be one of the following:

  • Corrupted Windows files.
  • Internet Explorer not configured properly.
  • Problems with  the Internet Explorer signature verification.

This error can be fixed by following the below mentioned steps:

  • Launch Internet Explorer. Go to Tools, Click on the Internet Options. Go to the Advanced section. Now click on the Setting tab.
  • In the setting tab make sure that in the internet options of Microsoft Internet Explorer TLS 1.0 is checked and TLS 1.1 and TLS 1.2 are unchecked.
  • Now try the update process again.
  • Still experience the error? Move on to the steps below.
  • Uninstall QuickBooks software through the Control Panel from the Add and Remove Programs tab.
  • Look for the Intuit folder. Rename it.
  • Now download the ‘QuickBooks Clean Install Tool’ and run it.
  • After this process, you may try reinstalling the QuickBooks software from the disk or the appropriate download link.
  • After the download is complete you may proceed with the update process.
  • Still cannot update? Windows XP users could face issues with the update as Microsoft’s update certificate results in the 15223 error. To resolve this problem, you are required to download the new root download from the official Microsoft’s site:
  • Save the downloaded file on your desktop.
  • Double click on the saved file (GetRoot). Click on the Install Certificate and press the next tab and subsequently finish.
  • You may now begin the QuickBooks update download process again.
  • Now working still? Check the configuration of your antivirus and Windows firewall and clear the SSL State of Internet Explorer.
  • Restart the system and begin with the update process afresh.

You should now finally be able to successfully update your QuickBooks software.  If the problem is still not resolved, you need not panic. For a quick resolution of your problem all you need to do is reach for QuickBooks Customer Service. We provide efficient QuickBooks Support with a call to our QuickBooks Customer Service number. Our certified technicians are available round the clock to cater to all your problems through a simple call to the QuickBooks Customer Support Number at +1-865-407-2488.  Call now for instant support!